How can I request API access or documentation?

Contact munsit@cntxt.tech for API access and documentation.

Can Munsit integrate with existing systems?

Yes. Munsit's API connects easily with CRMs, contact-center suites, media-production tools, and government systems. Custom connectors and SSO options are supported for enterprise deployments.

Does Munsit support real-time streaming transcription?

Yes. Munsit streams audio and text live with minimal latency, ideal for call-center QA, live broadcasting, and meetings.

Can we deploy Munsit on-premise?

Yes. On-premise deployment provides complete data control for regulated sectors while maintaining feature parity with the cloud version.

What are current API features beyond transcription?

The API includes Meeting Transcription & Notes, Action Item & Summary Generation, Compliance & Auditing tools, and Smart Interaction analytics for Arabic call-center conversations.

Does Munsit offer Text-to-Speech or translation?

Yes. Arabic Text-to-Speech launched with Emirati and Saudi voices and will expand to additional dialects by late 2025. Arabic-to-English translation is available as an optional module for enterprise clients.

How does Munsit maintain accuracy in specialized domains?

Munsit uses context-aware NLP that understands grammar and homophones. It can support custom dictionaries and terminology packs to ensure domain-specific accuracy. We offer domain-specific dictionaries and tuning for legal, medical, media, and public-sector terminology to ensure contextual precision.

Where is Munsit hosted for cloud deployments?

All cloud data is hosted within the UAE. It's encrypted at rest and in transit and protected through enterprise-grade access controls that meet government-sector requirements.

How is data privacy handled?

CNTXT AI follows UAE and GDPR regulations. We sign Data Processing Agreements (DPAs) and NDAs with enterprise clients and never reuse or share customer data.

What is your data-retention and deletion policy?

Retention can be customized per client. Upon written request, all associated data (including backups) is permanently deleted and verified in writing.

Can Munsit distinguish multiple speakers in one audio file?

Speaker Diarization is part of the upcoming feature set, enabling identification of different voices in meetings or panel discussions.

What are the pricing options?

Contact hello@munsit.com for pricing information.

Do you provide trials or pilots?

Contact hello@munsit.com for information about trials and pilots.

Do you work with system integrators or resellers?

Contact hello@munsit.com for partnership opportunities.

Can Munsit integrate with other platforms or national innovation programs?

Yes. Munsit integrates seamlessly with digital platforms and government innovation programs through secure APIs. It can embed voice-to-text capabilities directly into idea submission portals, citizen engagement tools, or internal innovation systems, guiding users with prompts and ensuring submissions meet each program's specific format and requirements.

Cookie Policy

This Cookie Policy explains how Munsit uses cookies and similr tracking technologieson app.munsit.com وأي صفحات أو ميزات أو خدمات أخرى مرتبطة بهذه السياسة.

ملفات تعريف الارتباط هي ملفات نصية صغيرة تُخزّن على جهاز المستخدم عند زيارته لموقع إلكتروني. تساعد هذه الملفات الموقع في التعرف على المتصفح أو الجهاز، وحفظ الإعدادات، وإبقاء المستخدمين قيد تسجيل الدخول، وقياس معدلات الاستخدام، ودعم الوظائف الإعلانية أو الإحالة. وإلى جانب ملفات تعريف الارتباط، قد تستخدم المواقع تقنيات مشابهة مثل وحدات البكسل (Pixels)، والعلامات (Tags)، وإشارات الويب (Web Beacons)، وحزم تطوير البرمجيات (SDKs)، والتخزين المحلي (Local Storage). وعادةً ما يشمل الإفصاح الممتثل لسياسة ملفات تعريف الارتباط هذه التقنيات معاً نظراً لاستخدامها في التحليلات، والإعلانات، ووظائف الخدمات بطرق متقاربة.

الاسم	المزوّد	الغرض	Maximum للتخزين Duration	النوع
__cf_bm [x9]	clerk.munsit.com hsadspixel.net hs-analytics.net hs-banner.com hscollectedforms.net hsforms.com hs-scripts.com hubapi.com hubspot.com	Used to distinguish between humans and bots. This is benefcial for the website, in order to make valid reports on the use of الموقع.	يوم واحد	HTTP
__mp_opt_in _out_#	munsit.com	Stores the user's cookie consent stat for the للنطاق الحالي.	جلسة	HTTP
_cfuvid [x2]	clerk.munsit.com	This cookie is a part of the services provided by Cloudflare - Including load-balancng, deliverance of website content and serving DNS connection for website operators.	جلسة	HTTP
CookieConse nt	app.munsit.com	Stores the user's cookie consent stat for the للنطاق الحالي.	سنة واحدة	HTTP
test_cookie	doubleclick.net	Used to check if theuser's متصفح المستخدم يدعم ملفات تعريف الارتباط.	يوم واحد	HTTP

الاسم	المزوّد	الغرض	Maximum للتخزين Duration	النوع
NEXT_LOC ALE	app.munsit.com	Used to determine the preferred language of the visitor and ses the language accordingly on الموقع إن أمكن.	سنة واحدة	HTTP

الاسم	المزوّد	الغرض	Maximum للتخزين Duration	النوع
__hssc	munsit.com	Identifies if the cookie data needs t be updated في متصفح الزائر.	يوم واحد	HTTP
__hssc	munsit.com	Used to recognise the visitor's broser upon re- عودته إلى الموقع.	جلسة	HTTP
__hssc	munsit.com	Sets a unique ID for the session. This allows the website to obain data on visitor behaviour for لأغراض إحصائية.	180 يوماً	HTTP
__hstc	munsit.com	Sets a unique ID for the session. This allows the website to obain data on visitor behaviour for لأغراض إحصائية.	180 يوماً	HTTP
_ga	munsit.com	Used to send data to Google Analytics about the visitor's device and behavior. Traks the visitor across devices والقنوات التسويقية.	سنتان	HTTP
_ga_#	munsit.com	Used to send data to Google Analytics about the visitor's device and behavior. Traks the visitor across devices and والقنوات التسويقية.	سنتان	HTTP
_hjSession_#	munsit.com	Collects statistics on the visitor's visits to the website, such as the number of viits, average time spent on the website and what pages التي قرأها.	يوم واحد	HTTP
_hjSessionUs er_#	munsit.com	Collects statistics on the visitor's visits to the website, such as the number of viits, average time spent on the website and what pages have been قرأها.	يوم واحد	HTTP
_hjTLDTest	munsit.com	Registers statistical data on users' behaviour on the website. Use for internal analytics by the website الموقع.	جلسة	HTTP
_tt_enable_c ookie	munsit.com	Used by the social networking ervice, TikTok, for tracking the استخدام الخدمات المُضمّنة.	سنة واحدة	HTTP
hjActiveView portIds	hotjar.com	This cookie contains an ID string on the current session. This contains non-personal information on what subages the visitor enters – this information is used to optimize the visitor's experience.	دائم	HTML
hjViewportId	hotjar.com	Saves the user's screen size in order o adjust the size of images on the الموقع.	جلسة	HTML
hubspotutk	munsit.com	Sets a unique ID for the session. This allows the website to obain data on visitor behaviour for لأغراض إحصائية.	180 يوماً	HTTP

الاسم	المزوّد	الغرض	Maximum للتخزين Duration	النوع
__mpq_#_#	app.munsit.com	Collects data on user behaviour and interaction in order to optimize the website and ake advertisement on the أكثر صلة.	دائم	HTML
__ptq.gif	hubspot.com	Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Trcks the visitor across التسويقية. channels.	جلسة	بكسل
_fbp	munsit.com	Used by Facebook to deliver a series of advertisement products such as real tme bidding from third party خارجيين.	3 أشهر	HTTP
_gcl_au	munsit.com	Used to measure the efficiency of the website’s advertisement efforts, by collecting daa on the conversion rate of the website’s ads across مواقع إلكترونية متعددة.	3 أشهر	HTTP
_gcl_ls	googletagmanager.co m	Tracks the conversion rate between the user and the advertisement banners on the website - his serves to optimise the relevance of the advertisements on على الموقع.	دائم	HTML
_ttp [x2]	munsit.com tiktok.com	Used by the social networking srvice, TikTok, for tracking the استخدام الخدمات المُضمّنة.	سنة واحدة	HTTP
lastExternalR eferrer	connect.facebook.net	Detects how the user reached the ebsite by registering their last زاروه.	دائم	HTML
lastExternalR eferrerTime	connect.facebook.net	Detects how the user reached the website by registering thir last زاروه.	دائم	HTML
tt_appInfo	analytics.tiktok.com	Used by the social networking service, TikTok, for traking the استخدام الخدمات المُضمّنة.	جلسة	HTML
tt_pixel_sessi on_index	analytics.tiktok.com	Used by the social networking srvice, TikTok, for tracking the استخدام الخدمات المُضمّنة.	جلسة	HTML
tt_sessionId	analytics.tiktok.com	Used by the social networking service, TikTok, for traking the استخدام الخدمات المُضمّنة.	جلسة	HTML
ttcsid	munsit.com	Used to track visitors on multiple websites, in order to presnt relevant advertisement based on تفضيلات الزائر.	سنة واحدة	HTTP
ttcsid_#	munsit.com	Tracks the conversion rate between the user and the advertisement banners on the website - his serves to optimise the relevance of the advertisements on على الموقع.	سنة واحدة	HTTP

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Version: 1.0

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